NSAI (National Standards Authority of Ireland) has developed the world’s first standard to enable energy products and services to be accessible and usable to more customers who span the full range of size, age, physical, mental and sensory abilities. SWIFT 9 (Universal Design for Energy Suppliers) was developed in conjunction with the NDA’s (National Disability … Read more
The Commission for Energy Regulation has decided to implement a debt flagging facility within the Irish gas and electricity market to alert energy companies when customers wishing to switch suppliers already have outstanding energy bills. The flagging mechanism will apply to domestic gas or electricity customers owing €250 or more for over 42 days, and … Read more
UK energy regulator Ofgem (Office of the Gas and Electricity Markets) has confirmed new rules that mean energy suppliers must give consumers at least 30 days advance notice before putting up their prices. The changes come into effect on 28 April 2011. This means that suppliers have 30 days in which to put these changes … Read more