Certification Europe awarded The Convention Centre Dublin (The CCD) with International Organization for Standardization (ISO) Certification in Quality Management (ISO 9001) and Environmental Management (ISO 14001), in conjunction with the British Security Standard (BS7499) at a recent presentation at The CCD. The CCD achieved all three standards within eighteen months of opening, which is a stellar achievement for the organisation and emphasises The CCD’s dedication to providing a world-class service.
“We are delighted to have received BS7499, ISO 9001 and ISO 14001 certification from the certification body Certification Europe as it reinforces our commitment to long-term sustainability and quality assurance by the dedicated and passionate team,” commented Austin McCormack, Facilities and Infrastructure Director, The Convention Centre Dublin. “Certification Europe’s clearly structured assessment process and informed feedback during the audits added exceptional value to our business.”
To attain ISO 9001, The CCD completed an external audit process for which it was praised by Certification Europe for its customer-based approach and dedicated customer service.
The Environmental Management Standard ISO 14001 conformed to the strong green energy ethos, which The CCD has instigated since inception; The CCD electrical energy is generated 100% from renewable resources and they established a target of recycling 85 percent of building waste this year. Certification Europe found the company’s drive to establish The CCD as a sustainable venue highly commendable.
Ciarán O’Malley Business Development Manager at the accredited certification body Certification Europe commented that “The CCD’s dedicated commitment to applying high standards via certification to ISO 9001, ISO 14001 and BS7499 identify The CCD as a sustainable and customer focused venue. The company’s constant commitment to designing and operating a sustainable and efficient business, which delivers quality customer service to clients, is something which all organisations should aspire to.”
The British Standard Code of Practice in Static Site guarding and mobile patrol service (BS7499:2007) complements the above two ISO standards within The CCD as it provides a code of best practice for security management.
The CCD opened in September 2010 and is Ireland’s first purpose-built convention centre. From inception, the carbon neutral constructed convention centre has been committed to implementing an environmental policy, including information and guidance for event organisers on how to run a green event at the venue, as well as its online carbon calculator to help visitors to offset their carbon footprint. The CCD’s infrastructure includes high efficiency heating and chilled-water systems with 33 thermal-heat wheels in the air handling units, which recover 70 percent of the energy from exhaust air for reuse in the building. This type of strategic environmental devotion is well aligned to the core values of the Environmental Management standard ISO 14001 and the Quality Management standard ISO 9001; two standards which Certification Europe are experts in providing certification.