Four million complaints were received last year by the UK’s ‘big six’ energy companies – British Gas, EDF Energy, Eon, Npower, SSE and Scottish Power – and tens of thousands were still unresolved after eight weeks, according to a new Which? investigation. A Which? survey reveals that 40% have had a problem with a gas … Read more
UK energy regulator Ofgem has imposed a £1 million penalty on British Gas Business after an investigation found that the company had misreported the amount of electricity supplied under the Government’s Renewables Obligation. The error was caused by British Gas’s incorrect interpretation of the reporting requirements and insufficient procedures by the company. The Renewables Obligation … Read more
UK energy market regulator Ofgem is proposing sweeping away complex and unfair pricing practices and requiring the ‘big six’ energy suppliers to auction up to 20% of their electricity generation output following a major review of the sector. Ofgem’s review found that competition is being stifled by a combination of tariff complexity, poor supplier behaviour, … Read more
UK energy watchdog Ofgem has released its latest Electricity and Gas Supply Market Report, which indicates that that the margin on a standard dual fuel tariff is now around £90, an increase of 38% from September. Whilst Ofgem would expect efficient firms to make a profit, it wants clarity on behalf of consumers that the … Read more
British households are now cooking and heating their homes for the first time with renewable gas produced from sewage. Biomethane gas from Didcot sewage works in Oxfordshire will produce enough renewable gas to supply up to 200 homes. The landmark project at Didcot – a joint venture between Thames Water, British Gas and Scotia Gas … Read more
The Fault Analysis Group, a leading research group within the UCD School of Geological Sciences, has been presented with the NovaUCD 2010 Innovation Award. The award was presented to the group in recognition of its successes in the establishment of strategic and collaborative research links with global industry partners and in acknowledgement of its successful … Read more
According to a new research report from the analyst firm Berg Insight, the installed base of smart electricity meters in Europe will grow at a compound annual growth rate of 17.9% between 2009 and 2015 to reach 111.4 million at the end of the period. Providing users with detailed information about their electricity consumption the … Read more