Puresep Technologies, the filtration and water treatment specialist, has launched the PureCare service offering. Responding to current market conditions, Puresep revised its existing offering and has created the PureCare Range of Service and Maintenance Agreements.
The PureCare range has four service levels, giving the client clearer choice and flexibility to choose the level of support required depending on need, application and budgetary requirements. The levels of service give varying response times and discounts on call outs, consumables and spare parts.
Puresep has embraced latest technology to provide a better service to the end user. With the engineers using PDA’s, all reports, invoices and orders for spare parts can be made on the move. Each customer can log into a personalised web area where the engineers reports, up to date certificates etc, can be accessed 24 hours a day.
Due to the expertise, experience and knowledge of Puresep’s in-house engineers, any filtration and water treatment equipment can be maintained, whether it is a Puresep system or not.
Mark Beveridge, technical service director, says: “In this market, the cost of having a service agreement is a huge consideration for a company, our new range means our customers can have a balance of reliability and cost. Our engineers are very experienced, and only a phone call away. We feel that this offering better meets our customers’ needs from a service and maintenance point of view.” For further information visit www.puresep.com.