UK Energy Firms Could Owe Millions in Compensation

Four million complaints were received last year by the UK’s ‘big six’ energy companies – British Gas, EDF Energy, Eon, Npower, SSE and Scottish Power – and tens of thousands were still unresolved after eight weeks, according to a new Which? investigation. A Which? survey reveals that 40% have had a problem with a gas … Read more

Ofgem Proposes Radical Overhaul of UK Energy Supply Market

UK energy market regulator Ofgem is proposing sweeping away complex and unfair pricing practices and requiring the ‘big six’ energy suppliers to auction up to 20% of their electricity generation output following a major review of the sector. Ofgem’s review found that competition is being stifled by a combination of tariff complexity, poor supplier behaviour, … Read more

UK Business Benefits From Competitive Energy Market

UK businesses are reaping the rewards of an extremely competitive energy market, as new market entrants and specialist small providers drive up standards and lower costs, according to latest research from independent analyst, Datamonitor. The research, based on interviews with 2,000 major energy using businesses (companies spending over £50,000 per year on either gas or … Read more

Watchdog to Investigate UK Retail Energy Market

UK energy watchdog Ofgem has released its latest Electricity and Gas Supply Market Report, which indicates that that the margin on a standard dual fuel tariff is now around £90, an increase of 38% from September. Whilst Ofgem would expect efficient firms to make a profit, it wants clarity on behalf of consumers that the … Read more